We accept returns on unopened, unused items in original packaging within 30 days of delivery.
To request a return, just email us at hello@stripedseed.ca with your order number and we’ll provide instructions.
We ask that customers cover return shipping for change-of-mind returns to help keep things sustainable on our end.
Once we receive and inspect the returned item, we’ll process your refund to your original payment method.
Shipping charges (if applicable) are non-refundable.
Refunds
We stand behind the quality of every seed lot we sell, and we want you to feel confident choosing us for your lawn projects.
Because results can vary depending on climate, timing, and how the seed is applied, we don't offer blanket guarantees — but we do want to help when things don’t go as planned.
If you’ve followed our recommended seeding practices and are seeing little to no germination after a reasonable window of time, we invite you to reach out. We may ask for photos or additional information to better understand what happened, and we’ll work with you to find a fair solution — whether that’s troubleshooting or a replacement.
Refunds are evaluated on a case-by-case basis. We’re a small Canadian company that cares deeply about your lawn and your trust, and we’ll always do our best to make it right.